Miss Cranky Pants

Lately I feel like a cranky old lady that has nothing better to do but sit around and write letters of complaint. In the past couple of weeks I have lodged three complaints with three different organizations. I'm not normally big on making complaints but I guess I must have low tolerance for bullshit at the moment.

This week I wrote letters to my IVF clinic and another business I use at work that is not performing. The third was a dirty phone call to our realestate agent. I feel like a complaining cow and I have no doubt that that will be how others see me, but the reality is without feedback nothing changes.

This week I started on the BCP so Scout had to go into the clinic to pick up the meds. This is my third medicated cycle so you'd think by now we'd have things down to a fine art. Unfortunately when it comes to collection of meds we are still floundering around trying to figure out the rediculous system they have in place that's clearly not working. Everytime I start a cycle I call in my day 1 and I confirm with the nurse on the phone what meds to start when and where to go to pick them up. And everytime we go in to collect them, no one knows who we are or where our script is and we have to go through the same bullshit of trying to first find the script before they will give us the meds. This time, after being reassured by the nurse on the phone that the script would definately be waiting for us at reception, of course it still wasn't there and for the third time, Scout had to spend an hour dragging our 4 year old from one end of the facility to the other trying to track it down. She also had to endure the laughter of one of their reception staff who obviously found her frustration and confusion over the whole process amusing. I was working at the time so I didn't find out about this till I got home that night but needless to say I was wild when I heard Scout telling me that a member of staff had actually laughed at her. It's embarrassing enough feeling like you don't know what you're doing but then having the people who are suppose to be helping you, laugh at you instead, is just humiliating. I was pissed and spent that evening bashing out a letter of complaint which I emailed to them the very next day.

It's not like I want to get my clinic offside but I'm also not about to stand by and do nothing when my partner is treated like that. We pay big bucks for this stuff and they need to get their act together. Anyway ... enough of my bitching and moaning. If I'm like this now, god help everyone when I start on the stims!